Air Conditioning Archives - White Sands Cooling & Heating

November 1, 2020

Bryant Evolution System Benefits

The Bryant Evolution system is an advanced communicating system. It is capable of delivering high-efficiency performance; and also total home comfort. This system can do this in both warm and also cold conditions. With an Evolution® system, you have more control of temperature. You can also control humidity, indoor air quality, fan speed and ventilation […]

August 1, 2020

Frequently Asked Questions

Frequently Asked Questions At White Sands Air Cooling and Heating we are happy to provide answers to our customer frequently asked questions: Frequently Asked Questions – White Sands Cooling and Heating When you have frequently asked questions we have answers. Trust our experience. Contact us today if you have frequntly asked questions you do not […]

April 1, 2020

Is it time to Repair or Replace the HVAC System?

White Sands Cooling and Heating is your local choice for heating and air system replacement in Pensacola, FL and also the surrounding areas. Trust our experience. Call for your appointment today. Air Conditioning & Heating Installation – Heating Air Replacement Your cooling and heating system is the single biggest use of energy in your home. […]

Google Rating

5.0

Based on 84 reviews

White Sands Cooling & Heating

5.0

kenneth hall

20:55 24 Jun 22

AC went out and we called white sands as they are the company that installed it. They gave me a time they would be on site and they didn't disappoint. When the tech arrived he identified himself and the company, and immediately got to work. Ryan didn't miss a beat, had the system inspected and figured out the problem in no time. Took even less time for him to replace the part that went out and then he patiently waited in the heat to ensure all the readings came back correct. He even got the water hose and washed off the outside vents of the unit to ensure it was able to perform at full capacity. He was very knowledgeable and professional, and was able to answer all questions. This company will continue to have my business.

Michael Robinson

18:16 23 Jun 22

Great service !!

Jennifer Cottingham

19:33 06 Jun 22

Amy & Chase

07:24 09 May 22

Wow! This is the best company around! Don't call anyone else! The amount of time and effort their technician put into fixing my furnace issues is remarkable and was incredibly well priced for the work they provided. They care about their customers and go above and beyond. Hobby was very polite and super helpful and resolved a furnace issue I've been having for months. He made sure we were taken care of. Two other companies failed to fix our problem and only provided temporary fixes and I paid more for that then I did for White Sands to correctly fix my issue. Don't call anyone else!

Hugh Hillenbrand

21:43 05 May 22

Without a doubt the Best HVAC team and company we have ever used. Scott and his team have made us Happy.

Laura Hagendorfer

10:56 19 Apr 22

The A/C tech who came out to diagnose the A/C problem discovered the issue right away. I previously had 2 other local companies try to figure out the issue, but they just attributed the problem to age. I am grateful to White Sands for being professional, thorough, and explaining what needs to be repaired. Great company!!

Debbie Gilleran

22:37 12 Apr 22

The installation and duct work done by Scott and his team were completely professional and timely. He knows his product and takes the time to fully explain the difference in choices. He is patient and explained to the ‘newbies’ how to best utilize the system. We are completely satisfied and highly recommend him to anyone

Taylor Miller

23:05 18 Feb 22

S Schmitt

00:02 12 Feb 22

Very knowledgeable in service, repair and AC installation. Fast and reliable service calls. Knowledgeable staff. Very friendly. Reasonable prices. Highly recommend White Sands for all your heating and cooling needs. Excellent customer service.

Tim Blake

01:42 29 Jan 22

True professionals, this was a very enjoyable experience. Scott, Rob, Hobie, Ryan an Andrew did a great job. Team installed a new AC unit, both inside an out, everyone took the time to explain what they were doing an showed me how to use the equipment. I am very picky when it comes to contractors in my home an have no problem pointing something out if it’s wrong. White Sands gave me no reason to complain, 100% satisfaction guaranteed. I definitely recommend White Sands cooling and heating, you will not be disappointing. Quick response, no pressured sales, outstanding workmanship, it was a real pleasure doing business with him.

Dan Beebe

15:06 19 Jan 22

Arrived on schedule and made sure we were satisfied with their work before leaving. Highly recommend this company.

Celine Robinson

21:51 20 Dec 21

Had the pleasure of speaking with the rep Joanna, she helped clear out an invoice. She was super responsive and took fast action. Thank you!

dychaffin

00:24 10 Nov 21

OMG! Thank you so much for replacing my Reme UV unit - my home smells lovely again. Best ever device on the planet. Your guys are so great and friendly. My unit is tip top and working well. Thanks again.

Chip Lowery

21:09 27 Oct 21

Guy Taylor

05:20 27 Oct 21

One of the best companies I have done business with in my eighteen years in Pensacola! White Sands was extremely quick on the call. My central heat and air finally needed to be replaced. Offered a top of the line system with significant savings. Delivered the system and installation on time as promised. They exceeded my expectations with not only the installation, but the quality of hardware and materials used in the install itself. New concrete pad, High grade plywood under the air handler, and quality cable shielding, a steel electrical box, even a box of professional filters. A very clean job with great attention to detail and follow-up. This company delivered everything agreed upon including some pleasant surprises. Two service visits the first year and one of the best warranties in the business. White Sands Cooling and Heating is a professional service company worthy of emulation!

Jacqueline Norris

01:25 27 Oct 21

Outstanding service. Prompt to arrive at scheduled time, quick to determine issue and repar. Friendly and professional.

Annette Bedner

23:07 07 Oct 21

Laura Meyer

16:12 14 Sep 21

Connie Ellis

20:20 10 Sep 21

Rob Rusniaczek

19:50 10 Sep 21

Trista Bradley

22:28 02 Sep 21

Kim Morton

15:22 12 Aug 21

Scot and his team of professionals give you confidence with your unit and take 1 less stress away from home maintenance. You can rely on their expertise to get your unit up and running. Or even adding a new and improved unit in your home.

Cheryl Anderson

20:55 05 Aug 21

Ian Nims

18:40 03 Aug 21

I can not say enough about this company. The owner took fantastic care of my family when I was deployed and moved his schedule around to make them a priority because the A/C was out. 2 years later, I call and said my UV lamp said it needed to be replaced. That was $150 service call set up. The day prior to the work being done, the owner called and asked me if the lamp was actually out. Turns out it was not, it was just a system generated notice. He said, "I can come out and replace your lamp and charge you $150. but there is no need if it is still working" So many other companies would have just taken the work, charged me and not thought twice about it. Today, 2 years later the technician showed on time to replace my bulb. He opened everything up and then told me that it was still working, I must have just missed it before, and asked if I still wanted the work done. By now the bulb was 4 plus years old so I asked him to go ahead since he was here. Then he replaced, at no charge to me, the float switch with a better one than they had 4 years go. Then he made suggestions on the temp/humidity settings but I was in a meeting so didn't have time to listen well or mess with the thermostat. So he changed them for me.I am sure that there are good A/C companies all around us, but finding an owner and company that will ALWAYS do right by you and not try to take you to the bank can be a roll of the dice. I 100% trust this company with any and all of my future needs.

Vtay Jordan

19:44 26 Jul 21

Great company, responsive, came out the next day and fixed my problem in no time, will definitely recommend.

teegarden2002

13:47 24 Jul 21

unit went out late afternoon, repairman arrived next morning, unit had started work inn the night, but he still checked everything and cleaned the evaporator coils.

Kathleen Napier

22:44 22 Jul 21

So glad I picked this company for my HVAC needs. Called when air went out and had Roth at my door within 1 hour! Will definitely be calling for any further needs we may have. New to the area and so thankful I chose this company. Thanks again Roth for your professional expertise.

Mary Ellen Rix Lott

19:56 22 Jul 21

Very professional, friendly and helpful employees. Scott Olah, the owner, is a honest business person. I trust him and his employees to do the right thing. I'm grateful for their amazing service!

cindy pendleton

20:58 29 Jun 21

Richard Downard

17:10 26 Jun 21

Oliver S

20:40 25 Jun 21

Peggy Lehane

17:07 23 Jun 21

They answered quickly and solved the repair problem, finding the necessary part still under warranty, and installing it before a whole day had passed. You couldn't ask for a friendlier, more polite and courteous, knowledgeable service tech to respond when you have an issue and the summer heat is climbing!

Shane Elkins

22:11 21 Jun 21

Awesome! Called ahead. On time. Professional, knowledgeable, capable. Diagnosed the problem and made repairs. Walked me through the process so that I understood everything. Price was amazing. I was expecting it to cost much more. White Sands HVAC are definitely my "go to" company for all my HVAC needs. Give them a shout. You'll be happy you did. Thanks much!

Alfred Hammond

17:51 16 Jun 21

Sabrinia Jordan

15:29 16 Jun 21

It is important that I give this company the credit it deserves. As I mentioned in my initial review I was very disappointed in the service rendered. To set the record straight, I am very grateful and appreciate of the response from White Sands. They contacted me via phone immediately to address my concerns. Additionally, they came back out to reservice my unit with patients and professionalism. As homeowners of several properties I often look for quality Company's as we all know maintenance is not cheap. Their willingness to make things right and make me feel comfortable was a priority for them. I will definitely be using this company again in the future for my HVAC needs. Keep up the great work and Thanks A million.Home warranty Company sent them to my home. The technician was very unprofessional. My daughter overheard him talking to his company stating that the homeowner wanted something for free. The technician made no attempt to find out what the problem was with the air conditioner. He stated that the air condition wasn’t of good quality and was almost 6 years old. He stated that it was probably just getting old and that he didn’t know what was causing the noise and wasn’t willing to try to figure it out. He then tried to get me to pay him to change out the capacitor. Additionally he stated that the home warranty would not be willing to fix it without even making contact with them and making a recommendation. When my daughter called him out for making the statements that wasn’t true to his company he tried to deny them. At this time he started trashing the home warranty company stating that they wanted them to fix air conditioners but didn’t want to pay. My daughter stated to him that was not a customers issue. I was very dissatisfied. I can’t understand for the world of me how he came up with the home owner is looking for something free. We paid well for our home warranty. This is unacceptable.

Moriah StAmant

15:28 29 Apr 21

I called late one evening and someone was already out early the next morning! The guy showed up, diagnosed the problem, and left to get the part in only about 30 minutes. He was back much faster than he said he would be and the new part was installed in about another 30 minutes. The guy was incredibly respectful, courteous, prompt, and knowledgeable. I’ve now used this company twice and without a doubt I’ll be using them again if we have another issue!

Bob Newell

12:05 26 Apr 21

Clean professional

James Farris

01:42 10 Apr 21

Glenn Larson

22:33 01 Feb 21

after an inspection to sell my house the inspector called for an AC coil cleaning. I wasn't sure this needed to be done. So I called White Sands on a referral. First of all someone answered the phone. Second I got a call back from a tech within 10 minutes. and we made an appointment. upon arrival the tech was professional and after not seeing an issue he didn't stop there . He checked out the complete unit top to bottom . The charge was a minimal service fee . and now I have piece of mind i am selling my house with a perfectly working AC system.Thanks White sands

Emily Haase

15:09 11 Jan 21

This is now the second time we've had to use White Sands, and I am still just as impressed as the first time. We had to have our whole unit replaced, which is never fun. However, Mr. Davy and the crew made the process as painless and seamless as possible. They answered all my questions, got us our unit quickly, and went above and beyond to make this process as easy as possible on me. The men who installed the new unit were polite, professional, and efficient. I cannot say enough good things about this company!

diana martin

00:29 03 Dec 20

Very prompt and professional. The first time I turned my heat on this year I smelled gas. I called and they came right out and found my problem. I highly recommend White Sands!

Anne Royappa

16:54 19 Oct 20

Hobby fixed my broken air conditioner today. He was competent, efficient and professional. Highly recommend this business!

Rod Miller

16:44 12 Oct 20

They did a outstanding job with attention to details.

Dona B

23:02 08 Oct 20

While having other work done the AC stopped working. Called and with in minutes they spotted the problem and had us up and running again because the house was cooling down. Will always call them.

Anthony Haase

18:38 23 Sep 20

Once power was restored after Hurricane Sally, we noticed our AC was not working. With two toddlers and a newborn, this was posing quite an issue! I called White Sands, and within 2 hours I had technicians in my driveway. Thankfully this was an easy fix and our AC is up and running less than 3 hours after I initially called. I am more than impressed with the cost, professionalism, and promptness of White Sands! Will definitely be using this company again in the future if the need arises!

Rebecca Redding

00:02 07 Sep 20

They were affordable and went the extra mile to make sure my AC was running. They did not charge me extra beyond their quote when a few other problems were found. Awesome!

James anderson

15:16 31 Jul 20

Truly 5 star company, many thanks to Mr. Scott,Mr. Steve, Mr. Hobbie, Mr. Roth I would recommend White Sands HVAC for all your heat & air needs, thanks again guys 👍😀

Brian Dandelakis

18:18 28 Jul 20

Phenomenal service. Would definitely use them again. Scott and his team went above and beyond what was required and was super fair on their pricing.

Jessica Gillis

14:46 07 Jul 20

Scot and his team always does an excellent job! Knowledgeable staff with great results!

Alan Philipson

03:32 04 Jul 20

Scot was extraordinarily helpful and honest in dealing with me.....he suggested staying with my old unit until it became absolutely necessary to get a new system.....prior to purchasing my new system Scot was great in servicing the old one installed by another company......i am looking forward to dealing with him and White Sands for many years to come.

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Facebook Rating

5.0

Based on 9 reviews

White Sands Cooling and Heating

5.0

Diana Martin

01:18 03 Dec 20

They are very professional and prompt. I wouldn't recommend any other HVAC company!

Tamala Nickerson

01:11 22 Jul 20

Scot and his team of HVAC technicians are AWESOME! When our AC went out last night and it was 84° inside our house, they understood the urgency! Answered on the 1st ring...did NOT put me on hold and sent 2 techs out within 3 hours! Our family, including fur babies are so thankful!

Tory Sokul

00:47 12 Jun 20

White Sands is by far the best Heating and cooling company I have ever come across. I have used them for years and I will not use another company. Scot and his team are always extremely responsive, polite and honest. They are awesome!

Rob Mills Hedglen

21:36 14 Feb 20

White Sands provides top notch service in an honest and friendly manner. I highly recommend Scot and his team for any needed work. 5 stars

Charles Morris

04:35 27 Jul 19

My A/C was out from Wednesday night until Friday due to some poor dealing with another HVAC company. I heard about Scot, the owner of Whites Sands and I called him at 1:30 Friday afternoon. He came and troubleshot my unit, drove to Pensacola to retrieve the necessary parts and labored until 9:30pm to ensure my air was working. His comment for doing giving long hours in a last minute phone call was "You do not need to go another night with air conditioning." He was professional, well mannered, meticulous, and courteous. He quoted me a price in the beginning and although he had to go the extra mile he maintained true to the price he quoted. JOB WELL DONE!!!

Armando Jalice

01:28 17 Jan 19

My home A/C+Heating unit (for my enclosed Florida Room) stopped cooling just after I bought my home in Navarre, FL, and I called a company to have it repaired and was told, after inspecting, that it needed to be replaced & for quite a huge $$$$ amount. I waited a while... considering the huge investment. Then recently, I called White Sands and the gentleman that arrived was quite knowledgeable as to what might be the problem and thought the unit might not need to be replaced, went on to inspect,!and sure enough, it didn’t!! He went on to fix the unit completely and has been in working order ever since!! And for quite a lot less!!$$$ Wish I had called White Sands initially....it’s hard to find honest, trustworthy & experienced people these days but the gentleman, Scott, from White Sands possesses all of these qualities!! I recommend this company to anyone needing their services!!! Thank you Scott & White Sands. We will be forever grateful!!!

Tom Robinson

18:01 14 May 17

Edie Dance

16:52 21 Jun 16

Scot is great! Excellent customer service and follow up. I highly recommend White Sands!

Peggy Arnone Van Sleen

23:51 13 Aug 14

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